How to deal with people in your Retail business
Begin in a friendly way
A friendly approach impresses the customer. Talk softly and smoothly.
Respect others’ opinions
Everybody has their own opinions. Respect other’s opinions to gain their attention.
See things from the other person’s point of view
Your perspective might be different when compared to others. Try to understand people from their perspective.
Listen carefully when another person talks
Let another person talk. Let him/her know that you are listening. Nod your head while he/she is talking.
Be sympathetic to the other person’s ideas.
Everybody has their own ideas and desires. Do not criticize anyone. Be sympathetic to the other person’s ideas and desires.
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