Customers can register their calls. Any call registered at the center between 7:30 AM and 7:30 PM will be attended to immediately by phone/ remote services.
Our dedicated customer support staff tries to resolve the problem either by phone or remote access.
If the call is not resolved remotely, the support staff visits the store/warehouse location and resolves the problem.
Calls are kept pending in case of any bugs reported which are escalated to the development team, and the same is resolved once a patch is released by the development team.